You can return any item for a refund or exchange, goods must returned in their original packaging and in perfect, unused state
We do not refund your original postage charges
YOU DO NOT NEED TO CONTACT US PRIOR TO STARTING A RETURN UNLESS IT’S A WARRANTY / FAULTY ITEM ISSUE
If you are returning for exchange, we will bear the costs of sending the exchanged item back to you (UK only)
Special orders (spare parts etc) are excluded from returns
Please include a note with your goods that includes your order number and what you would like to do, for example..
“Order #12345 – please exchange glove to size XL”
“Order #54321 – please refund”
Address for returns: Intershoot, Unit A5, Omagh Business Complex, Omagh, BT78 5LU, UK
If you are returning a bulky item such as a jacket, try parcelforce.com or postagesupermarket.com for the best rates
